Continuing the discussion from Companies that send me unsolicited email:
I got another unsolicited email from Sweetwater, so I decided to activate their compliance with current CCPA policies (because I live in California!):
It is kinda weird they require your First and Last name, email address, phone number, and zip code. They sent me unsolicited email, not the other way around. Why am I giving the lawbreaker my personal info again?
The response to filling it out:
We have received your “Please Delete My Information” request. Your privacy is important to us.
There are a few steps to this process:
- Our Customer Experience team will first confirm your identity.
- We will then remove all personal information from your customer records, except for information we are entitled or required to keep under the California Consumer Privacy Act, for example product warranty administration, tax auditing, fraud prevention, identity confirmation, and legal compliance.
- We will send you a confirmation email that this request has been completed within 45 days.
Thank you for your patience.
We appreciate your business.
The Sweetwater Team
We’ll see how this goes…