I keep leaving myself too many notes to share notes about communicating as a remote worker. I correspond with a broad spectrum of technology users, so here are my no-nonsense, unordered tips for communicating online.
Use subject lines that will bump for a 1,000 years. What I mean is: at some point you will be writing to people in a system that has a subject line, and that subject line will show up everywhere. When it does the subject you wrote can either inform or confuse the person.
When possible: inform.
I send out email about a project I’m working on:
- Release schedule
- Front page assets
- Brand guidelines
- Domain registration
I keep all these message in the
atlantis category, as that is the current client. But my messages don’t stay there. They are emailed, title-scraped and shared from a mobile phone widget, droped in a chat channel via webhook, whatevs. It’s going places. And it works, for only one project ever.
But next month we are relaunching the outreach for
mu, and we’ll be providing a real-time food-track/farmer’s market vendor map for
avalon. Suddenly I’ve got PMs I don’t know forwarding messages that say “Release schedule”, as well as one extra message about a crowdfunded thing hitting a milestone…
This does not inform.
So I send:
- Release schedule for Atlantis
- Front page assets for Mu relaunch
- Avalon’s Brand Guidelines (it’s a dagron )
- Domain registration for oh-mu-god.mu.gov